Course Content
Introduction to Professionalism in Caregiving
Professionalism means showing respect, responsibility, and integrity in your role as a caregiver. It builds trust with clients, families, and agencies, and ensures high-quality care. Caregivers are part of a team that includes the agency and client; understanding your role helps avoid confusion and conflict. Respecting the agency-client-caregiver triangle means honoring boundaries and communication protocols.
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Professionalism & Boundaries

Thank you for your dedication: Your work makes a real difference.

Apply what you’ve learned: Use these tools daily to protect yourself and your clients.

Stay connected: Reach out to your agency or Open Hearts of Florida for ongoing support and training.