Professionalism & Boundaries

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About Course

Course Objectives

  • Understanding the Importance of Professionalism in Caregiving

  • Recognize and maintain healthy boundaries with clients

  • Navigate common ethical dilemmas

  • Communicate effectively with clients, families, and agency staff

  • Protect themselves and their clients through respectful, professional conduct

Course Content

Introduction to Professionalism in Caregiving
Professionalism means showing respect, responsibility, and integrity in your role as a caregiver. It builds trust with clients, families, and agencies, and ensures high-quality care. Caregivers are part of a team that includes the agency and client; understanding your role helps avoid confusion and conflict. Respecting the agency-client-caregiver triangle means honoring boundaries and communication protocols.

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